goLance Support

Mango AI is an AI assistant available to goLance clients. It uses information from your goLance account to help you quickly find answers about contracts, freelancer activity, productivity, spending...

The Client Dashboard gives you a quick overview of your goLance account, including spending, contracts, freelancer activity, milestones, time off, job applicants, and upcoming payments.When you sig...

The goLance API allows you to securely access company, contract, and contractor data programmatically.With the API, you can integrate goLance functionality into your own systems and automate operat...

The Auto Withdrawals feature allows freelancers to automatically transfer funds from their goLance balance to a withdrawal method.You can choose to withdraw funds:Weekly, on a day and time you sele...

The Send an Offer feature allows clients to send a contract offer directly to a contractor on goLance.You can create an:Hourly offerFixed Price offerRecurring Payment offerOnce the contractor accep...

Work Areas help you organize contractor time and costs around a specific project or type of ongoing work. Each Work Area can include its own contractors and Workstreams, which contractors can use t...

The Overtime Payments feature allows clients to review overtime from completed workweeks and send overtime payments to multiple contractors at once.You can review which contractors worked overtime,...

The Bulk Update tools allow clients to update the hourly rates or contract titles for multiple active hourly contracts at once, instead of editing each contract individually.You can either select c...

Once you have an active hourly contract with a freelancer, you can manage several contract details directly from the contract page. This includes updating the hourly rate, adjusting weekly hour lim...

What Should I Do If My Payment for an Hourly Contract Fails?If a payment for your hourly contracts fails, goLance will notify you that there is an outstanding balance on your account.The payment mu...