goLance Support

This article explains the basics of withdrawing your earnings on goLance: which withdrawal methods exist, how to request a withdrawal, and how long each method usually takes1. Withdrawal-Method Typ...

Get Paid Faster with the goLance Virtual Card Need your money sooner? Get a goLance Virtual Card and start using it instantly for online transactions. The goLance Virtual Card is a fast, flexible, ...

Why does the quality of your job post matter? When hiring freelancers, the quality of your job post plays a crucial role in attracting the right talent. A vague or incomplete job description can l...

You can now add goLance virtual cards to Apple Pay, Google Pay, and Samsung Pay for quick and convenient use in stores, online, and other services. This feature allows you to make instant payments ...

Communication outside of goLance is considered risky and cannot be covered by goLance's fraud detection. It is not recommended to discuss job details outside of the goLance platform. goLance will o...

To make your profile visible to other users, you need to complete the required fields such as Avatar, Rate, Skills, Summary, Categories, etc. Required fields are displayed in the 'Profile Visibilit...

Your privacy is our priority, so your personal information is protected and encrypted. For the best protection, we recommend that you follow these steps to ensure your account is safe. How to Secur...

If you see this message, it means that your documents are being reviewed by the Security Department.  Please allow approximately 2-3 days for the review process to complete and for your account to ...

As a company, we believe that building a robust online presence is vital in today's digital age. Therefore, we have established social media profiles across various platforms such as: goLance Faceb...

This error shows when you are trying to upload a file to our system that is too large. Solutions: Resize the file to be smaller, and try again. Upload the file to Google Docs or another third-part...