goLance Support

Freelancers may request Time Off if their clients have enrolled them in a Time Off Request policy. You can request Time Off from the contract page under the Time Off tab.If you have more than one c...

A step-by-step walkthrough for US-based goLance contractors to complete their one-time Stripe account onboarding.Estimated time 3–5 minutesTotal steps 8 stepsApplies to US contractorsBefore you beg...

This article explains the basics of withdrawing your earnings on goLance: which withdrawal methods exist, how to request a withdrawal, and how long each method usually takes1. Withdrawal-Method Typ...

Surveys help you stay ahead of misunderstandings and delays by gathering context directly from your contractors. Instead of waiting for explanations or sending follow-ups, the system detects unusua...

Managing Time Off RequestsAfter setting up your Time Off Request policies and enrolling your freelancers, they can start submitting their requests. In this article, we will guide you through the pr...

How to Create Time Off Request Policies Creating your Time Off Request policies is simple. Follow these steps to get started:Access Your Company Settings Log into your goLance account and click on ...

Understanding Time Tracking and Payments in goLanceNavigating time zones can be tricky when working globally, but goLance simplifies this by using a single universal standard for all financial tran...

goLance offers a range of powerful tools to help you find the best candidates for your company or project. To enhance your hiring process, we highly recommend completing your cultural assessment fi...

If you are having problems with the goMeter, please start by uninstalling it, and installing the newest version.   If the issue still persists, continue with the troubleshooting steps below.  Issu...

 Before You Start If you are having problems with the goMeter, please start by uninstalling it, and installing the newest version. If the issue persists, continue with the troubleshooting steps bel...