goLance Support

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  • Applicant

    An applicant is a freelancer, or agency, who has sent a proposal to a job. Clients who receive proposals will review the applicant's profile.

  • Bonus Payments

    Bonus payments are initiated by the client.  A bonus can be sent for any active contract on goLance. The company can attach a message and select the desired payment method when paying for the bonu...

  • Client

    A client is a person or a business that intends to hire freelancers.

  • Company

    A company is a sub-category of a client or freelancer's account. It generally represents a business and helps with reporting and paying contractors.

  • Contract

    A contract is an agreement created when an offer is accepted by a freelancer from a client.The contract type (Hourly/Fixed cost) and details (rate, weekly limit, manual time- for hourly, budget/ mi...

  • Exclusive Company Member

    A freelancer who has been added to a company is called a company member.When the company owner adds a freelancer, they can choose to make the freelancer exclusive or not. If they have ticked "exclu...

  • Freelancer / Contractor

    A freelancer or contractor is an individual that offers their services to a Client on a contractual basis, without becoming the client's employee.

  • goMeter

    The goMeter is an app that records a freelancer's working activity. While the freelancer works, screenshots will be taken and added to their work diary for review by the company that hired them. He...

  • Job

    A job is a posting on the work marketplace that describes a position/ work that needs to be done. Only a client can post a job.

  • Milestone

    A milestone is a defined task accompanied by a description of what has to be done, the amount that will be paid for completing this task, and a set timeframe. Milestones are utilized for Fixed Cost...