goLance Support

Introduction to the Time-Off FeatureThe Time-Off feature is available for companies. This feature helps companies manage contractors absences in a structured and transparent way. It allows you to d...

Welcome to Cultural AssessmentThe Cultural Assessment helps you build stronger teams by matching you with freelancers who share your company's working style. Beyond skills and experience, cultural ...

Hourly Contracts – More Control, More ClarityWe've upgraded the Hourly Contracts experience to give you deeper visibility into how contractors spend their time — without extra follow-ups or guesswo...

This guide explains how withdrawals work on goLance, including available methods, how to request a withdrawal, and expected processing time.Before You WithdrawBefore requesting a withdrawal, make s...

Get Paid Faster with the goLance Virtual Card Need your money sooner? Get a goLance Virtual Card and start using it instantly for online transactions. The goLance Virtual Card is a fast, flexible, ...

You can now add goLance virtual cards to Apple Pay, Google Pay, and Samsung Pay for quick and convenient use in stores, online, and other services. This feature allows you to make instant payments ...

Keep Communication on goLanceEngaging in communication or payments outside of goLance carries significant risk and bypasses our built-in fraud detection systems. To ensure your protection, we stron...

Yes. Completing your profile helps improve your visibility on goLance and can increase your chances of getting hired. Making your profile visible to clientsTo make your profile visible to other cli...

Your privacy is our priority, so your personal information is protected and encrypted. For the best protection, we recommend that you follow these steps to ensure your account is safe. How to Secur...

If you see the message "Verification Is Under Review", it means that your submitted documents are currently being reviewed by the Security team as part of the verification process.This is a standar...