goLance Support

goLance takes your privacy very seriously. We use the very latest advancements in security software and system security protocols. You can refer to our Privacy Policy for more information. goLance ...

Multi-Factor Authentication is a process that requires an account holder to use more than one authentication method for successful authentication. For example, your password as well as a code from ...

We take the security and safety of your account seriously. If you suspect your account is compromised, reach out to us immediately. Please also take the following steps: Change your Password.a. ...

If you don't have access to your authentication code, you can reset the MFA using a recovery code.Important: You should get a code in advance. If you haven’t saved your code, you should contact our...

Search engines like Google can collect public information about you from goLance and store it in their databases. Unfortunately, goLance has no control over when these databases are reset or cleare...

As a freelancer, your safety and privacy are essential, and that's why goLance places a significant emphasis on keeping your data secure. However, it's important to note that as a user, you play a ...

When working on goLance, it's important to take steps to protect your contracts. Here are some security tips to help you do just that: Look at the feedback score Before you hire a freelancer or ac...

Report the user immediately, we will analyze the case and block the user if we confirm it is indeed a scam. How to flag a suspicious user We are always on the look out and doing our best to block s...

You can alter your email notification settings within your Account Settings. Click on your profile picture and select Account Settings. Click on the Notifications tab. All email notifications are ...

goLance actively sends new job listings to freelancers that meet the job requirements based on their skills and work history. Job alerts via email can be set up within your goLance Notification Set...