goLance Support

When creating your profile on freelancing platforms, setting an hourly rate is an important aspect that can significantly affect your hiring chances. Your hourly rate is the amount of money you ch...

You can change your password at any time by going to your Account Settings. You must enter your current password before entering a new password. Click on your avatar and select Account Settings Cl...

The Work Diary displays all the hours that you have worked and is used to calculate your weekly payments. You can view the screenshots of your tracked time. Any logged time beyond the set weekly li...

You can update your account information at any time, but some edits might require verification such as changing withdrawal methods, name, phone number, or address changes. Click on your profile p...

At goLance, we understand that sometimes freelancers may need to end a contract early. This is why we offer the option to pause or end your contract. However, it's important to consider a few impor...

You can view your invoices within your Contract page: Go to Contracts on the left side menu Click on the Contract Name to enter the contract page Click on the Invoices tab

You can view any reviews left to you on your Freelancer profile by: Selecting your profile photo on the top right. Choosing your "Freelancer Profile" Underneath your personal information choose th...

What is a milestone? A milestone is a defined task accompanied by a description of what has to be done, the amount that will be paid for completing this task, and a set timeframe. Milestones are u...

Proposal A proposal is a freelancer's quote sent to a specific job. Freelancers include a cover letter and their rate in their proposals. To send a proposal, a freelancer's account needs to be com...

Welcome to goLance, a premier freelancer marketplace where top employers and freelancers from all around the world come together. As a freelancer, you'll have the opportunity to connect with a div...