goLance Support

To make your profile visible to other users, you need to complete the required fields such as Avatar, Rate, Skills, Summary, Categories, etc. Required fields are displayed in the 'Profile Visibilit...

Your privacy is our priority, so your personal information is protected and encrypted. For the best protection, we recommend that you follow these steps to ensure your account is safe. How to Secur...

If you see this message, it means that your documents are being reviewed by the Security Department.  Please allow approximately 2-3 days for the review process to complete and for your account to ...

As a company, we believe that building a robust online presence is vital in today's digital age. Therefore, we have established social media profiles across various platforms such as: goLance Faceb...

This error shows when you are trying to upload a file to our system that is too large. Solutions: Resize the file to be smaller, and try again. Upload the file to Google Docs or another third-part...

This can happen due to the system's internal logic. Only contracts with more than 24 hours worked or with more than $100 earned are shown.

Exclusive Contractor Exclusive contractors can only work exclusively with the Company and not as an independent contractor. Your profile, photos, and job proposals will have the company brand on t...

At goLance, it is important to follow our job rules to ensure a positive experience for both clients and contractors. As a part of our commitment to upholding these standards, we monitor all jobs p...

To ensure the safety of our clients and freelancers, we have established rules that all goLance users must follow. Failure to adhere to these rules or our Terms of Service may result in the blockin...

goLance is dedicated to creating a secure and professional platform for all users. We take every reported issue seriously and encourage our users to report any suspicious activity or violations of...