goLance Support

When joining a company on goLance, contractors may be classified as either Exclusive or Non-Exclusive. This determines how you can work on the platform and how payments are handled.Exclusive Contra...

To help maintain a safe and high-quality experience for clients and freelancers, goLance reviews job postings to ensure they follow our platform rules and policies.If your job was declined, it does...

To help maintain a safe and trustworthy environment for clients and freelancers, all users on goLance are required to follow our platform rules and Terms of Service. If these rules are violated, yo...

How to Avoid Account Holds on goLanceWhen using goLance, it's essential to comply with all Terms of Service to avoid account holds that could result in interruptions and a loss of your hard-earned ...

An existing conversation can be closed automatically if your job proposal has been declined or if your client has been banned.

At goLance, maintaining a safe and secure platform for all users is our top priority. To help us achieve this, we may occasionally ask you to complete a mandatory ID verification. Please know that...

An agency is a company made on goLance that has more than one company member, that does work for clients on a contractual basis. The agency's company members do not become the client's contractors....

An applicant is a freelancer, or agency, who has sent a proposal to a job. Clients who receive proposals will review the applicant's profile.

Clients can initiate bonus payments for any active contract on goLance. When sending a bonus, you can select your preferred payment method and attach a personalized message to the recipient.Note: B...

A client is a person or a business that intends to hire freelancers.