goLance Support

The goMeter is an app that can be used by freelancers to log time and track activities. The app captures screenshots of the device roughly every ten minutes and it is attached to the work diary on...

What are Activity Codes? goLance offers users a great way to report activities. For hourly contracts, clients can list activity codes relevant to a contractor's daily tasks. This can help both the...

Below are solutions to potential issues that can arise with your goMeter installation and use within Mac/OSX:Problem: A macOS user cannot open goMeter - it is closed soon after the user has launche...

If you are having problems with the goMeter, please start by uninstalling it, and installing the newest version here . If you are still experiencing problems after re-installing, please try the ti...

There are two ways to change the description/notes on your work diary. You can either change the note while you are working. You can change a note for a time that has passed. Via the goMeter: To...

Log in to your goLance account and click on the profile icon in the top right-hand corner.  You may also download it from the goLance website, scroll down to the footer, and click on Time tracking...

Download and install the goMeter  Log in to your goLance account and click on the profile icon in the top right-hand corner.  You may also do it from the goLance website, scroll down to the footer,...

If you have an issue with the goMeter operating properly, check out our troubleshooting articles here: Troubleshooting the goMeter - Windows Troubleshooting the goMeter - OSX/Mac Alternatively, y...

If you need to change to a different contract on the goMeter: Click the Stop button to stop the current contract from logging time. Click on the Contract dropdown at the top of the window. Click o...

One simple solution to many goMeter problems is to reinstall goMeter. To uninstall goMeter on macOS: Close the goMeter Open the 'Finder' Go to the 'Applications directory' Drag the goMeter's icon ...