goLance Support

When using goLance, it's essential to comply with all Terms of Service to avoid account holds that could result in account interruptions and a loss of your hard-earned reputation. Here are some ti...

An existing conversation can be closed automatically if your job proposal has been declined or if your client has been banned.

At goLance, maintaining a safe and secure platform for all users is our top priority. To help us achieve this, we may occasionally ask you to complete a mandatory ID verification. Please know that...

An agency is a company made on goLance that has more than one company member, that does work for clients on a contractual basis. The agency's company members do not become the client's contractors....

An applicant is a freelancer, or agency, who has sent a proposal to a job. Clients who receive proposals will review the applicant's profile.

Clients can initiate bonus payments for any active contract on goLance. When sending a bonus, you can select your preferred payment method and attach a personalized message to the recipient.Note: B...

A client is a person or a business that intends to hire freelancers.

A company is a sub-category of a client or freelancer's account. It generally represents a business and helps with reporting and paying contractors.

A contract is an agreement created when an offer is accepted by a freelancer from a client. Hourly These contracts utilize the goMeter, an automated time-tracking system that captures random screen...

A freelancer who has been added to a company is called a company member.When the company owner adds a freelancer, they can choose to make the freelancer exclusive or not. If they have ticked "exclu...