goLance Support

After reviewing your freelancer’s Work Diary, if you believe a dispute and refund are necessary, please log into your goLance account, navigate to the Jobs Manager tab, and select the contract you ...

When you are ready to hire a freelancer you may find under the Quick Actions button you may find the Send an Offer option. You may choose between Hourly, Fixed and Recurring payment offer types to ...

Log into your goLance account, navigate to the side menu, and select Hiring > Jobs Posted. Then, click Post a Job.Next, select who you’ll be posting the job on behalf of. If you haven’t created a c...

Badge System GuideOverviewThe Badge System recognizes freelancer skills through HuAI-powered assessments. Badges are awarded automatically based on your assessment performance and remain visible on...

What is the HuAI Skill Assessment?The Skill Assessment is a new feature within your freelancer profile that allows you to validate your competencies through trusted, standardized tests powered by H...

What is the Task Management Feature?The Task Management feature on goLance helps contractors plan and organize their work, track time more accurately, and build trust with clients through greater t...

Introduction to the Time-Off FeatureThe Time-Off feature is available for companies. This feature helps companies manage contractors absences in a structured and transparent way. It allows you to d...

Welcome to Cultural AssessmentThe Cultural Assessment helps you build stronger teams by matching you with freelancers who share your company's working style. Beyond skills and experience, cultural ...

Hourly Contracts – More Control, More ClarityWe've upgraded the Hourly Contracts experience to give you deeper visibility into how contractors spend their time — without extra follow-ups or guesswo...

This guide explains how withdrawals work on goLance, including available methods, how to request a withdrawal, and expected processing time.Before You WithdrawBefore requesting a withdrawal, make s...