goLance Support

After reviewing your freelancer’s Work Diary, if you believe a dispute and refund are necessary, please log into your goLance account, navigate to the Jobs Manager tab, and select the contract you ...

When you have found the freelancer you wish to hire, simply click the Hire button located in the top-right corner to send your offer.   You can now choose from three different offer types.In this a...

If you’re looking to fill a position, goLance makes it quick and easy to create a job post in just a few minutes.Once you’ve logged into your account, simply click the “Post Job” button located in ...

Badge System GuideOverviewThe Badge System recognizes freelancer skills through HuAI-powered assessments. Badges are awarded automatically based on your assessment performance and remain visible on...

What is the HuAI Skill Assessment?The Skill Assessment is a new feature within your freelancer profile that allows you to validate your competencies through trusted, standardized tests powered by H...

What is the Task Management Feature?The Task Management feature on goLance helps contractors plan and organize their work, track time more accurately, and build trust with clients through greater t...

Introduction to the Time-Off FeatureThe Time-Off feature is available for companies. This feature helps companies manage contractors absences in a structured and transparent way. It allows you to d...

Welcome to Cultural AssessmentThe Cultural Assessment helps you build stronger teams by matching you with freelancers who share your company's working style. Beyond skills and experience, cultural ...

Hourly Contracts – More Control, More ClarityWe've upgraded the Hourly Contracts experience to give you deeper visibility into how contractors spend their time — without extra follow-ups or guesswo...

This guide explains how withdrawals work on goLance, including available methods, how to request a withdrawal, and expected processing time.Before You WithdrawBefore requesting a withdrawal, make s...