goLance Support

goLance makes it simple to search for the jobs.  Navigate to the Job Marketplace in the marketplace tab All available jobs are displayed by default but you can choose the filters on top to search ...

Congratulations on finding goLance as a freelancing platform. You're closer to finding the perfect client for your projects and services. Once you have signed up as a freelancer, the next step is t...

Agency An agency is a company made on goLance that has more than one company member, that does work for clients on a contractual basis. The agency's company members do not become the client's cont...

goLance actively sends new job listings to freelancers that meet the job requirements based on their skills and work history. Job alerts via email can be set up within your goLance Notification Set...

goLance offers a built-in messaging system that allows clients and freelancers to communicate within the goLance platform. This messaging system is designed to facilitate communication in real-time...

When creating your profile on freelancing platforms, setting an hourly rate is an important aspect that can significantly affect your hiring chances. Your hourly rate is the amount of money you ch...

You can change your password at any time by going to your Account Settings. You must enter your current password before entering a new password. Click on your avatar and select Account Settings Cl...

The Work Diary displays all the hours that you have worked and is used to calculate your weekly payments. You can view the screenshots of your tracked time. Any logged time beyond the set weekly li...

You can update your account information at any time, but some edits might require verification such as changing withdrawal methods, name, phone number, or address changes. Click on your profile p...

At goLance, we understand that sometimes freelancers may need to end a contract early. This is why we offer the option to pause or end your contract. However, it's important to consider a few impor...