goLance Support

Finding Your Next OpportunitygoLance makes it simple to discover the perfect project. To begin your search, navigate to the "Get Hired" tab at the top of your dashboard to browse available listings...

Congratulations on joining goLance. You are one step closer to connecting with clients and finding projects that match your skills and experience.Once you sign up as a freelancer, one of the most i...

Growing Your Business: How to Build an Agency on goLanceWhen you are ready to scale your freelance business, making the move from a solo freelancer to an agency is a great option. This business str...

Communication on goLance: Secure, Real-Time MessaginggoLance offers a built-in messaging system designed to facilitate seamless, real-time communication between clients and freelancers. To ensure y...

Setting Your Hourly RateYour hourly rate is public on your profile and directly impacts your visibility and chances of getting hired. A balanced rate should reflect your skills, industry standards,...

The Work Diary provides a comprehensive record of your logged hours and is used to calculate your weekly payments. From this view, you can also review the screenshots captured during your tracked t...

You can update your account and profile information at any time. Please note that some changes may require verification, such as updates to your name, phone number, address, or withdrawal methods.E...

Managing Contracts: Pausing and Closing At goLance, we understand that sometimes a contract needs to end earlier than expected. While we provide the flexibility to pause or close a contract, it is...

You can view, download, and manage your invoices directly from the Payments section of your goLance account.Access Your InvoicesClick Payments in the top navigation barIn the menu on the left side ...

You can view reviews and feedback left by past employers from your Profile Insights page.How to View Your ReviewsClick your profile picture in the top-right corner of the pageSelect Profile Insight...