One simple solution to many goMeter problems is to reinstall goMeter.
To uninstall goMeter on macOS:
- Close the goMeter
- Open the 'Finder'
- Go to the 'Applications directory'
- Drag the goMeter's icon to the Bin.
To uninstall goMeter on Windows:
- Click the Start button,
- Search for the goMeter app, right click on the icon and select 'Uninstall'.
- The 'Program and Features' window will be opened, select the goMeter app, and then click the 'Uninstall' button.
After you have un-installed the current goMeter, click here to download the goMeter :
After running the new version, see if your problem still exists. If you are still having the same problem, contact customer support.