goLance Support

How to Create Time Off Request Policies Creating your Time Off Request policies is simple. Follow these steps to get started:Access Your Company Settings Log into your goLance account and click on ...

Understanding Time Tracking and Payments in goLanceNavigating time zones can be tricky when working globally, but goLance simplifies this by using a single universal standard for all financial tran...

If you are having problems with the goMeter, please start by uninstalling it, and installing the newest version.   If the issue still persists, continue with the troubleshooting steps below.  Issu...

 Before You Start If you are having problems with the goMeter, please start by uninstalling it, and installing the newest version. If the issue persists, continue with the troubleshooting steps bel...

After reviewing your freelancer’s Work Diary, if you believe a dispute and refund are necessary, please log into your goLance account, navigate to the Jobs Manager tab, and select the contract you ...

When you are ready to hire a freelancer you may find under the Quick Actions button you may find the Send an Offer option. You may choose between Hourly, Fixed and Recurring payment offer types to ...

Log into your goLance account, navigate to the side menu, and select Hiring > Jobs Posted. Then, click Post a Job.Next, select who you’ll be posting the job on behalf of. If you haven’t created a c...

Badge System GuideOverviewThe Badge System recognizes freelancer skills through HuAI-powered assessments. Badges are awarded automatically based on your assessment performance and remain visible on...

What is the HuAI Skill Assessment?The Skill Assessment is a new feature within your freelancer profile that allows you to validate your competencies through trusted, standardized tests powered by H...

What is the Task Management Feature?The Task Management feature on goLance helps contractors plan and organize their work, track time more accurately, and build trust with clients through greater t...