To help maintain a safe and trustworthy environment for clients and freelancers, all users on goLance are required to follow our platform rules and Terms of Service. If these rules are violated, your account may be restricted, blocked, or permanently banned.

Please note that account actions are taken to protect the safety and integrity of the platform.

Common Reasons an Account May Be Restricted or Banned

Below are examples of actions that may lead to account restrictions:

Harassing or Disrespecting Other Users

All users are expected to communicate respectfully and professionally. Examples of prohibited behavior include:

• Harassment

• Threatening behavior

• Abusive language

• Inappropriate conduct toward other users

Communicating Outside of goLance

Users should avoid moving communication outside of the platform through methods such as:

• Personal email

• Messaging applications

• Other external communication platforms

Keeping communication on goLance helps:

• Protect both parties

• Maintain a record of communication

• Allow goLance to assist if disputes occur

Providing False Information

Users are expected to provide accurate information on the platform. Examples of violations include:

• Using a false name

• Falsifying your identity

• Misrepresenting your skills or experience

• Providing inaccurate account information

Fraudulent or Illegal Activity

Activities that violate laws or platform policies are strictly prohibited. Examples include:

• Scamming

• Fraud

• Spamming

• Identity theft

• Violating local or international laws and regulations

Important Information

Violations of platform rules or security policies may result in:

• Temporary account restrictions

• Account suspension

• Permanent account bans

Note: The specific action taken will depend on the nature and severity of the violation.

Learn More

For additional information about platform rules and expectations, please review our Terms of Service.

Understanding and following platform policies helps create a safer experience for everyone on goLance.

Need Help? We hope this guide was helpful! If you have questions or need additional assistance, please contact our support team through the goLance chatbot. Our team is happy to provide further guidance.