General

FAQ

• Communication
• Should I complete profile up to 100%?
• Is my personal information safe ?
• Verification Is Under Review
• 0 Code Error
• Exclusive Versus Non-Exclusive Contracts

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Glossary And Terms

• Agency
• Applicant
• Bonus Payments on goLance
• Client
• Company
• Contract types

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Trust And Safety

• goLance & GDPR Compliance
• How goLance Protects Your Personal Data
• How to Enable MFA (Multi-Factor Authentication)?
• How to Secure your Account
• How to reset my MFA?
• I deleted or changed my profile to private, but I can still find it on Google

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Affiliate Program

• Make Your Profile Visible

Account Settings

• Withdrawals on goLance
• Configure Email Notifications
• How to Change Your Password
• How to Delete my profile?
• Tax Form

Payments & Withrawals

• Withdrawing Your Earnings on goLance
• Get Paid Faster with the goLance Virtual Card
• Adding goLance Virtual Cards to Apple Pay, Google Pay, Samsung Pay
• Issue A Manual Invoice

GoMeter

• goMeter Troubleshooting steps for Windows users
• goMeter Troubleshooting steps for Mac users
• About the goMeter
• How to Install the goMeter - MAC/OSX
• How to Install the goMeter - Windows / PC
• How to Report a problem with the goMeter

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Clients

• AI Survey User Guide
• Managing Time Off requests
• Set up Time Off Request Policies
• Time Tracking and Payments in goLance
• Find Freelancers on goLance
• Open a Dispute

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Freelancers

• Request Time Off
• Stripe Payment Setup Guide
• Badge System Guide
• Contacting goLance Support
• Add or Edit Skills
• Find a Job on goLance

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